We will never reduce the total value of your selected item. In the event that the pictured items are not available, we will substitute with other items that are the same or greater in value. The items pictured are a representation of what could be expected but those items are not guaranteed. The edible items we use in our gift baskets and chocolate assortments are subject to availability. Since plush are constantly coming in and out of stock, your order will be filled as close as possible and filled to the same value. In the event that a plush animal is pictured with a floral arrangement/planter, the designer will select a plush animal as close as possible to the one pictured. Many of the stuffed animals we offer are items that are shipped direct to the recipient. If your selected container is not available, the designer will select a container that is as close as possible to your selected container. This is most common during peak times such as holidays when containers often sell out. Just as all flowers are not always available, specific containers or unique vases may not always be in stock either. Please allow the blooms to open naturally.
#Peek a boo bear full#
When delivered, it is common for flowers to be more closed or tight to ensure the recipient will be able to enjoy them for the full life of the flowers. If the floral container shown online is not available, a similar container will be used.įlowers shown on our website are in peak form with open blooms.For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. In all scenarios, the original style and color scheme will be followed as close as possible. In the event that something is not available for your arrangement, the designer will select either the same flower in a similar color or another flower in the same color. There are hundreds of flower arrangements and bouquets shown on our website and unfortunately every flower in every color cannot be kept in stock at all times. Occasionally, specific varieties of flowers or colors of a certain variety may be out of stock or not available. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. Gifts Shipped to International Addresses.I'm not giving my grand daughter a used bear. I'm just going to eat the cost of the bear and trash it. I am not wasting my time standing in the ridiculously LONG line at the Post Office to return something I did not ask for. Looking back through my messages with customer service on Facebook, I REPEATED ASKED FOR A REFUND once they received the return. I did not ask for another bear to be sent. I guess that is how long it took for them to receive the old bear.
3 months later, I get the same bear in the same condition.
I received label about a week later and I sent the bear back and asked for a refund since I did not think it would make it back in time for Christmas. Because it had no shipping information or return label, I had to wait for customer service to send me a shipping label via mail. The bear appeared used and dirty and it did not work. When I opened the box, there was no packaging or shipping -information. The box had multiple return labels on it. Just Horrible I received this bear in horrible condition.
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